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Raving Fans: A Revolutionary Approach To Customer Service by Ken Blanchard, Sheldon Bowles

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Category: Book
Binding: Gebundene Ausgabe
Author: Ken Blanchard, Sheldon Bowles
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Total Reviews: 12

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Raving Fans Revolutionary Approach to Customer Service ~ Synopsis A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager Raving Fans in a nutshell is the advice given to a new Area Manager on his first day in an extraordinary business book that will help everyone in every

Raving Fans A Revolutionary Approach to Customer Service ~ Told in the parable style of The One Minute Manager RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision learn what a customer really wants institute effective systems and make Raving Fan Service a constant featurenot just another program of the month

Raving Fans A Revolutionary Approach To Customer Service ~ Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision learn what a customer really wants institute effective systems and make Raving Fan Service a constant feature not just another program of the month America is in the midst of a service

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Raving Fans A Revolutionary Approach to Customer Service ~ In a world of almost no service RAVING FANS takes the opposite perspective that virtually perfect service is worth pursuing Those who are used to providing and suffering from having no service will find this book impossible to comprehend

Review of Raving Fans A Revolutionary Approach to ~ Customer Service Training Raving Fans A Revolutionary Customer Service Workshop Shortly after I started reading this book I had to shut up my inner critic and open myself up to the lessons Ken Blanchard and Sheldon Bowles present Raving Fans as a parable The book starts off with the president of a company telling the new area manager

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Raving Fans A Revolutionary Approach to Customer Service ~ Its a Wonderful Life married a customer service textbook and they had a baby I promise that combination really does describe this book My boss at ChickFilA mentioned that the company uses the Raving Fan approach to customer service Curious I Googled the term when I got home and found this book

Raving Fans A Revolutionary Approach to Customer Service ~ Sheldon Bowles and Ken Blanchard’s Raving Fans is written in the parable style of Gung Ho ® and The One Minute Manager ® It uses a brilliantly simple and charming story to teach how to define a service vision learn what a customer really wants institute effective systems and make stunning customer service a competitive advantage—not

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